Shipping

Our delivery periods can be found on the respective product page. The delivery period in Germany is 3 to 5 working days. The delivery period for deliveries to other countries is longer. The respective delivery periods as well as shipping costs are listed in the table below.

As soon as we handed over the package to the parcel service, you will find the tracking number to track your delivery under “My Account”. Use this number to view the status of your order on the website of the parcel service.

Country Delivery Period Shipping Costs
Germany 1-3 Days 3,90 €
Austria, Belgium , Czech Republic, Denmark, France, Luxembourg, Netherlands, Poland 5-8 Days 12,50 €
Italy , Hungary, Latvia , Slovakia, Slovenia , Spain, Sweden,
United Kingdom
5-8 Days 13,55 €
Bulgaria, Croatia , Cyprus , Estonia, Finland , Greece, Ireland
Lithuania, Malta, Portugal, Romania
5-8 Days 13,85 €
Switzerland 4-6 Days 16,75 €
USA 10-14 Days 37,95 €
Russia 10-14 Days 29.65 €
United Arab Emirates 10-14 Days 37,95 €

Delivery to other countries on request.

Payment

Prepayment

Payment by PayPal
Our online shop accepts payments by PayPal. For this, you need a PayPal account which you can open at www.paypal.de. This PayPal account will be linked to your bank account or your credit card. We will use your address entered with PayPal as delivery address. Should you wish to use a different delivery address, you first have to change your address with PayPal.

Payment by Credit Card
You can also pay using your Visa or MasterCard. The data transfer is made via a secure SSL-encrypted connection. Your credit card will be charged upon completion of your order. If the order does not come about and/or is cancelled, the amount will of course be re-credited to your credit card. Please note that a refund for returns might only be shown on your next credit card statement.

Payment by Wire Transfer
Payment by Wire Transfer is also possible. Please note: In order to be able to use the free and TÜV-certified payment method Wire Transfer, you need your eBanking access data, i.e. bank details, account number, online banking PIN and TAN.

Payment by giropay
Using giropay you pay by online transfer via the online banking of your bank or savings bank. Sensitive and personal data will only be exchanged between you and your bank. Please note that for this payment method you will also need your eBanking access data.